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Add a Comment

This article explains how to add comments for housekeeping tasks in the roommaster mobile application for housekeepers.

Overview​

The Add Comment feature allows you to include notes and communicate important information for specific tasks or rooms. Comments help maintain clear communication with managers and other staff members and provide valuable context for housekeeping operations.

Adding Comments to Tasks​

Steps to Add a Comment​

You can add a comment in two ways:

Option 1: Using the Add Comment link

  1. Navigate to the TODO tab
  2. Select the room or task where you want to add a comment
  3. Open the Room Details view
  4. Click on the "Add Comment" link in the comment section
  5. Type your comment in the text field and click on send

Add Comments Option 1

Option 2: Using the Comments tab

  1. Navigate to the TODO tab
  2. Select the room or task where you want to add a comment
  3. Open the Room Details view
  4. Navigate to the Comments tab
  5. Type your comment in the text field and click on send

Add Comments Option 2

Comment Features​

Comment Visibility​

Comments will be visible to the comment author, the manager, and any colleagues who will be later assigned to the task. Note that the comment will also be displayed in the task history.

Comment Timestamps​

  • Automatic Timestamps - Comments are automatically dated and timed
  • User Attribution - Comments show who added them

Comment Best Practices​

Writing Effective Comments​

  • Be Clear and Concise - Use clear, direct language
  • Include Context - Provide relevant background information
  • Use Action Items - Specify what needs to be done
  • Set Priorities - Indicate urgency when necessary
  • Use Consistent Formatting - Follow established patterns
  • Include Relevant Details - Add room numbers, times, and specifics

Communication Guidelines​

  • Professional Tone - Maintain professional communication
  • Respectful Language - Use appropriate and respectful language
  • Constructive Feedback - Provide helpful, constructive comments
  • Timely Updates - Add comments promptly when needed

Troubleshooting​

Common Issues​

  • Comment not saving - Check internet connection and try again
  • Comment not visible - Refresh your page

Still Need Help?​

If you're having trouble with adding or managing comments:

  • Verify internet connectivity and refresh your page for real-time comment updates
  • For additional support, please contact our support team at support@roommaster.com or visit our Knowledge Base